Delivering the Ultimate Customer Experience: What Cities Can Learn by Thinking like a Business

data privacy

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Delivering the Ultimate Customer Experience: What Cities Can Learn by Thinking like a Business

When it comes to the private sector, there are many great examples of businesses that offer stellar customer service. Take Costco, for example. As Franco Amalfi of Oracle put it, “Costco is an experience.” Every time you go in, you can find new products, experience something new, and the level of service you receive is […]

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data privacy - smart city planning

City Leaders Answer 5 Important Questions about Data and Privacy

The word ‘smart cities’ is often associated with technology, but it’s the data that comes from that technology that actually allows cities to make smarter decisions that impact communities. During the Data and Privacy Panel at the Smart Cities Innovation Accelerator at Melbourne, city officials gathered to share their thoughts on a variety of questions

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