Delivering the Ultimate Customer Experience: What Cities Can Learn by Thinking like a Business
When it comes to the private sector, there are many great examples of businesses that offer stellar customer service. Take […]
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Collecting Data that Serves (and Matters to) the Community and Beyond
Jonathan Wisbey, Chief Technology Officer in New Orleans, believes the smart city journey starts at the community level; where people […]
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Accelerating Growth: Lessons from Las Vegas Smart City Ventures
Michael Sherwood has been the director of Information Technology for the city of Las Vegas since 2016, and in that […]
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How Connected Communities Work Is Strengthening the Community in Cary, NC
Nicole Raimundo, Chief Information Officer for the town of Cary, North Carolina, prefers the term ‘connected communities’ over the buzzword […]
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Forming Innovative Partnerships: Fireside Chat with Carlos Menendez from Mastercard
Carlos Menendez, President of the Enterprise Partnerships Group at Mastercard, sat down with Dr. David S. Ricketts, Harvard Innovation Fellow, […]
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Collecting Focused and Specific Data for Better Data-Driven Decision Making in the Smart City
Ask any person involved in the smart city process and they’ll tell you that there are two major components at […]
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