The biggest issues we face in implementing smart city initiatives are not about the technology itself but rather the problems that arise when we try to put ideas into action. As a research community, we talk about things like sensor power, sensor performance, and so on. We see neatly crafted smart cities diagrams, and we …
There are many players involved in the successful implementation of smart city solutions, but the specific role of governance should also be a top concern. One of the challenges of smart city initiatives is that there are often small pockets of innovation activity across the city but no overall coherence. Local governance can help guide …
Tips for Creating a Coherent Governance Model for Smart Cities Work Read More »
Although individual definitions may vary, many leaders in the smart city space would agree that the term ‘smart city’ broadly refers to a city that is using technology and data to make decisions that will improve city operations and increase the quality of life for residents. Soumya Ghosh, Director of Digital Enablement for the city …
When it comes to the private sector, there are many great examples of businesses that offer stellar customer service. Take Costco, for example. As Franco Amalfi of Oracle put it, “Costco is an experience.” Every time you go in, you can find new products, experience something new, and the level of service you receive is …
Nicole Raimundo, Chief Information Officer for the town of Cary, North Carolina, prefers the term ‘connected communities’ over the buzzword ‘smart cities.’ “Connected community is a broader term because it’s not just about the technology,” she says. “When you say smart cities, people start to talk specifically about technology when really you need to be …
How Connected Communities Work Is Strengthening the Community in Cary, NC Read More »
“As a CIO coming in, I asked the city manager, ‘Who does the integration across 40 departments?’ And she said, “Well, that’s why we hired a CIO!” This experience, shared by Craig Hopkins, the CIO of San Antonio, likely sounds familiar to most Chief Innovation and Technology Officers in cities across the globe. Not only …
10 Steps to Improve Collaboration in Local Government Read More »
